How can we help?
Send us a message and we’ll get back to you within one business day. If writing is not convenient, call us directly.
Accessibility feedback
Tell us what worked, what was difficult, or what would make Yesican.app easier to use. Email accessibility@yesican.app or use the accessibility feedback path.
Frequently asked questions
How do I cancel or change a booking?
Open your Dashboard, find the booking, and choose Cancel. Changes to a pickup location require cancelling and rebooking.
How do I become a driver?
Choose For Providers and complete the driver onboarding form. Applications are reviewed within two business days.
My payment was charged but I have no confirmation.
Email us with your email address and approximate payment amount so we can investigate.
Can I use Yesican.app with a power wheelchair?
Yes. Choose an appropriate wheelchair-van ride type and describe your chair in the special instructions field when booking.
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