Getting to Medical Appointments Accessibly in Ottawa: Your 2025 Options

Ottawa has excellent healthcare facilities — but getting to them with a wheelchair or mobility device takes planning.

Published: July 8, 2025 · 8 min read · Back to all guides

The Ottawa Hospital

The Ottawa Hospital campuses (Civic, General, Heart Institute) are accessible by Para Transpo (book 1 day in advance), Conval-Aid (phone booking required), ChairCarriers (accessible taxi), and Yesican.app (online or phone booking, same-day available). The General Campus has accessible parking near the main entrance.

CHEO (Children's Hospital of Eastern Ontario)

CHEO at 401 Smyth Road is accessible by Para Transpo, taxi services with accessible vehicles, and Yesican.app. CHEO has a patient transport coordinator who can assist with transport planning for complex medical needs.

Queensway Carleton Hospital

QCH in Nepean is accessible by Para Transpo, Yesican.app, and accessible taxis. It's approximately 15 minutes from Strandherd Drive in Barrhaven and approximately 15 minutes from Bells Corners in Nepean.

Montfort Hospital (East Ottawa)

Montfort serves Ottawa's Francophone community and east-end neighbourhoods. Yesican.app's bilingual (French/English) service is available for Montfort patients in Orleans, Gloucester, and east Ottawa.

Booking Tips for Medical Transport in Ottawa

1. For Para Transpo: book at 6 AM the day before your appointment.
2. For Yesican.app: book online at yesican.app/book-ride or call 613-854-2920. Same-day available when drivers are online.
3. For ODSP-funded trips: request an itemized receipt and submit to your ODSP worker.
4. For recurring appointments: set up a regular schedule with your chosen provider.

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